Terms & Conditions – Complete Guide to Using the d4vd Malaysia Platform

1

Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and d4vd ("Platform", "We", "Us"). This agreement governs your access to and use of the online casino platform d4vd, including all games, services, promotions, and features available within it.

By registering a new account, logging in to an existing account, or simply browsing the d4vd, you hereby confirm that you have read, understood, and agreed to be bound by all terms set out in this document, together with Privacy Policy and Responsible Gaming Policy ours, which are considered to form part of this agreement.

2

Eligibility & Registration Requirements

To register and use the platform d4vd, you must meet all of the following eligibility requirements at all times while using this platform:

• You must be at least 18 years old at the time of registration. d4vd does not permit any individual under the age of 18 to register, log in, or participate in any game on our platform.
• You must be an individual acting on your own behalf and not as a representative, agent, or trustee of any other party.
• You are not currently bankrupt or subject to any legal proceedings that would affect your ability to enter into a binding agreement.
• The use of online casino platforms is permitted under the laws and regulations applicable in the jurisdiction where you are playing. It is entirely your responsibility to verify this before registering.
• You are not currently enrolled in any recognised self-exclusion or casino exclusion programme.

d4vd reserves the right to request age or identity verification at any time. Failure to provide the required verification documents within the specified timeframe may result in account suspension or termination.

3

d4vd User Account

Each player is only permitted to hold one (1) active account at d4vd at all times. This includes a prohibition on registering multiple accounts using the same or different names, phone numbers, email addresses, IP addresses, or the same or linked bank and digital wallet details.

You are solely responsible for keeping your password and account login details confidential. d4vd will not be held responsible for any loss or damage resulting from your failure to secure your account information. If you suspect your account has been accessed without authorisation, contact us immediately at [email protected].

• You must provide accurate, complete, and up-to-date information during registration and update it whenever any changes occur.
• Account d4vd is for your personal use only and may not be transferred, sold, rented, or shared with any other party under any circumstances.
• You are fully responsible for all activity that takes place under your account, regardless of whether it was carried out by you or by any other party using your account.

4

Deposits & Withdrawals

d4vd accepts deposits via the following local Malaysian payment methods only: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u and CIMB Clicks. All transactions are processed in Malaysian Ringgit (MYR) only.

Deposit conditions:

• Minimum deposit: RM 10 per transaction.
• All deposits are credited to the account d4vd to your account instantly or within no more than 5 minutes, depending on your chosen payment method.
• No fees or commissions are charged by d4vd on any deposit. However, third-party payment providers may impose their own charges, which are beyond our control.
• You may only deposit funds that are legally owned by you. Deposits made using credit cards or funds belonging to another person are strictly prohibited.

Withdrawal conditions:

• Minimum withdrawal: RM 50 per transaction.
• Withdrawals must be made via the same method used for your original deposit, subject to the availability of that method.
• VIP Member d4vd enjoy withdrawals within 5 minutes. Standard members will receive their funds within 24 business hours.
• The first withdrawal from any account may require additional identity verification. This is a standard procedure to ensure the security of your funds.
• No withdrawal fees are charged by d4vd.

5

d4vd Bonuses & Promotions

From time to time, d4vd offers a wide range of bonuses and promotions for both new and existing members, including welcome bonuses, reload bonuses, cashback offers, seasonal promotions, and a VIP loyalty programme. All offers are subject to specific terms and conditions, which will be clearly stated at the time the offer is made.

General bonus terms:

• Each bonus or promotion may only be claimed once unless otherwise stated in writing by d4vd.
• All bonuses are subject to wagering requirements that must be met before any bonus funds or winnings derived from them can be withdrawn. The wagering requirement for each bonus will be clearly stated in the terms of the relevant offer.
• The welcome bonus of up to RM 300 is available to new members making their first deposit only. Wagering requirements apply.
• d4vd reserves the right to void any bonus claimed through illegitimate means, including the use of multiple accounts or inaccurate information.
• Any attempt to exploit bonus offers through unauthorised methods will result in the cancellation of the bonus and potentially the termination of your account.

6

Gaming Rules at d4vd

All games available on the platform d4vd — including slots such as Golden Rooster, Pyramid Ramesses, Pai Kang, Big Bass Bonanza, and Valley of Gods, as well as live casino games such as Fan Tan and Thai HiLo — are each subject to their own specific game rules, which can be found within the respective game interface.

• All games at d4vd uses independently audited Random Number Generators (RNG) by qualified third parties to ensure genuinely fair and random outcomes.
• The RTP (Return to Player) value for each game is as stated in the respective game information and is based on long-term simulations.
• All game results that have been determined are final and cannot be altered or reversed unless a technical error that is verifiable by the system has occurred. d4vd.
• Should a technical disruption occur while a game is in progress, d4vd will endeavour to restore the situation to a fair outcome based on system records. Winnings resulting from a technical error will not be paid out.
• The minimum and maximum betting limits for each game are as displayed within the game interface. d4vd reserves the right to adjust betting limits at any time with reasonable notice.

7

Prohibited Conduct

Use of the platform d4vd is subject to a strict code of conduct. The following actions are strictly prohibited and may result in immediate account termination, balance freezing, and potential legal action:

• Registering or maintaining more than one account.
• Providing false or misleading information during the registration or identity verification process.
• Using third-party software, automated bots, scripts, or any other technological means to gain an unfair advantage in any game.
• Colluding with other players to exploit games or bonuses in a manner not permitted by the rules d4vd.
• Any attempt to breach, hack, modify, or interfere with our technical systems or databases d4vd.
• Using the platform d4vd for money laundering or any other illegal financial activities.
• Depositing funds obtained through illegal means or using payment methods that are unauthorised or belong to another party.
• Any form of threats, extortion, or abuse directed at customer support staff d4vd.

8

Privacy & Data Protection

d4vd takes your privacy very seriously. All personal data you provide — including your full name, email address, phone number, bank account and digital wallet details, and transaction history — is collected, stored, and processed in accordance with Privacy Policy our detailed one.

In summary, the following are the privacy commitments of d4vd to each member:

• Your data will not be sold, rented, or shared with any third party for marketing or commercial purposes without your explicit consent.
• All data is transmitted and stored using 256-bit SSL encryption — the same level of security employed by Malaysia's leading banking institutions.
• You have the right to request access to your personal data held by d4vd, request the correction of inaccurate data, or request the deletion of your account in accordance with the prescribed procedure.
• Data may be shared with regulatory authorities or law enforcement agencies when required under applicable Malaysian law.

9

d4vd Liability Limits

d4vd provides its platform and services on an "as is" and "as available" basis. While we make every effort to ensure the platform runs smoothly and without interruption, we cannot guarantee its availability at all times.

• d4vd not responsible for any financial losses you incur as a result of gameplay decisions. You play at your own risk and acknowledge that casino games involve the possibility of losing money.
• We are not liable for any service disruptions caused by factors beyond our control, including internet issues, user device failures, or third-party interference.
• Maximum liability d4vd to you under any circumstances is limited to the account balance at the time the claim is made.
• You are solely responsible for any taxes or charges that may apply to your winnings under applicable Malaysian tax law.

10

Account Termination & Suspension

d4vd reserves the right to suspend or terminate any member's account at any time and for any reasonable cause, including but not limited to a breach of any part of these Terms & Conditions. Under normal circumstances, notice will be provided via email prior to any action being taken, except in cases requiring immediate action such as fraud or illegal activity.

You also have the right to close your own account at any time by contacting the support team d4vd. Any eligible balance will be returned to you in accordance with the standard withdrawal process, subject to the fulfilment of all relevant conditions, including any bonus wagering requirements that may not yet have been met.

• Account closure upon member request: Balance returned within 5 business days.
• Termination due to a breach: Balance may be frozen while an investigation is conducted.
• Termination of inactive account: Balance returned in accordance with established procedures upon successful identity verification.

11

Amendments to Terms & Conditions

d4vd reserves the right to modify, add to, or amend these Terms & Conditions at any time. Any material changes will be communicated to members via their registered email or an in-platform notice at least 7 days before the amendments take effect, except where immediate changes are required for legal or security reasons.

Continued use of the platform d4vd after the effective date of any amendment shall be deemed your acceptance of the revised terms. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable Terms & Conditions.

12

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your use of the platform d4vd, our Malay-speaking customer support team is always ready to assist you.

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the d4vd platform
• Response Time: We aim to respond to all enquiries within 2 hours via live chat and no later than 24 hours for email

For responsible gaming concerns or if you need assistance regarding your gaming habits, please also refer to our Responsible Gaming us for information and available support resources.